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Feedback gevenThis restaurant is the only place where you can find authentic New Yorker style bagels. I appreciate that they still maintain the customer-friendly service of the old owners by giving you a dozen free bagels when you buy them individually. Ordering online is easy, but they should improve the app to show all available flavors, not just the standard ones like asiago or jalapeno. The display is cute and appealing.
The restaurant continues to provide incorrect deliveries and refuses to rectify the situation. Despite paying through their website and the additional delivery fee to Dash in order to support them directly, they consistently send false or missing orders. It is disappointing that they are unable to get it right each time and should not offer delivery services if they cannot fulfill them accurately.
The restaurant has repeatedly made mistakes with our orders and has refused to rectify them. We went above and beyond by paying through their website and paying their delivery fee to support them directly through Dash. However, they have consistently failed to deliver the correct items, and have even sent false or incomplete orders every single time. It is unacceptable to offer a service if it cannot be done correctly.
My first time at this restaurant was in a very friendly environment. They had a lot of bagel options to choose from, and I ordered the jalapeño cheddar bagel bacon sandwich with hot sauce ketchup. The bagel was freshly soft and seemed to be boiled, and the sandwich was quite tasty. The only negative aspect was that the sandwich was very small, with only a few strips of bacon and no more than two slices of cheese, with more bagel than sandwich. I would recommend getting a bagel with just one spread next time. Overall, it was not the worst bagel sandwich I've ever had.