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Feedback gevenNot as good as under the old management. Now the order to table service has gone, it feels like the clocks seem to have been turned back for those with mobility issues. I usually visit for a couple of hours, but left after thirty minutes. It is an unfortunate reflection on the town that only the two large chains are the only ones that have moved with the times, and offer a fully inclusive user experience.
I don 't think it 's best to share the pictures, but the angler needs a reset. Once done, I 'll critique again. Sadly I was very sick after my meal, ill call this a 'one off ' even more to my amazement, the young staff member had not even bothered with any aspects of good will. Showing that the this place, has sadly become very money focused, hugely disappointing.
1st time visiting, Excellent food service and highly recommended
Not sure if we picked a bad day or not.. based on previous reviews and photos we were expecting amazing and were met with disappointment. Firstly, the crispy chilli squid. Came out floppy and pale. Not at all crispy. Sent it back and it just got refried, so it was double oily and very bland.. not a hint of chilli. Had to send it back again, uneaten and spat out, and got it taken off the bill Secondly, the burgers. We had the Truffalo burger (the bacon jam completely overpowers all the flavours, it had to be scraped out to even get a hint of the truffle mayo which was actually delicious! and we had the Flintstone burger (the pulled pork was tough and inedible . The burgers themselves, while amazingly chunky and very meaty, literally dripped with grease if you so much as looked at them. Lastly, the dessert. The choice of ice cream was less than minimal, and if you opted for the tub of ice cream, it was literally a kiddy size plastic tub that even came with one of those iddy biddy plastic spoons.. all very cheap and nasty stuff. The cheesecake was warm and the base was soft and soggy, and the whole thing was completely overwhelmed with strawberry syrup til you couldn't taste anything else. Was also appalled to see that food was being taken off the pass and being placed right next to the catering strength cleaning products, let alone the fork that was left on the floor for the entirety of our our visit. We also were not given a full set of cutlery on arrival, were not given fresh napkins when our starter was taken away, and considering the extensive menu, almost everything we picked was not available..they had only been open an hour and a half and weren't exactly packed to the rafters. Upon leaving, the ladies bathroom had no toilet roll at all.. again..they'd been open an hour and a half... Did no one check before they opened the doors??? Will not be attending again, this is the second orbis to disappoint, the Stamford one wasn't up to scratch either.
Great atmosphere and to food was 10/10 will definitely be back