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Feedback gevenIt cool not to many people on Thursday hard to find someone in there have them paged at the front.Didnt win but had fun check it out.
This place needs to give back more to the people in percentage payouts! Been coming here for years and the max I’ve seen anyone win here was most 14-18k and that’s because they got super busy that night and made a killing off the people coming in to spend their welfare checks and lady of their money to survive hoping to win. Knowing well enough that this place will try and take your money with the volatility rates at 1.2% and payout rate of 1.9% just enough to show the public that their revenue sales are no where near the rate of profit margin that this place takes home. Even after a slow night, the profits that this place makes are outrageously ridiculous compared to the payout possibilities.
My Favorite Casino! I have won many hand-pay jackpots since June of 2022. No other casino pays out like Lytton in San Pablo..
After spending $75K over last year. I told the manager how come I have ever won no more than 1 single time. I was told by the manager that I have bad luck and that maybe a gambling problem. To simply ban myself from going back to their casino. Wow. That's what I call worse customer service and a total disregard for a patron.
Honestly, contrary to believe I enjoy coming here. Employee's are not very hospitality focused and smiling all the time. Though very hard working as the casino is always packed daily. Living in the city it's local and not far from home. Also safety has never been a concern for me as I've always felt safe. Casino always has machines available no matter how packed the parking lot is. Which is my only complaint is parking can be difficult, though they have EV charging and two hours compliments of casino and charged after of course but price is quite minimal.