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Feedback gevenNot one of the better Taco Bells. Staff was a bit unfriendly and appeared to not care about customer service. Taco was crushed, they didn't have enough cups, and there was food trash on the floor even after server cleaned up. And they didn't know anything about half priced burritos an advertised special for today's promotion. I'm hoping my next visit goes as well as other stores in this area.
It 's easy to tell that the young man taking our order absolutely hates his job. There was no greeting when we stepped up to the counter, he very rarely made eye contact, he never smiled. My husband ordered the #1 meal, I ordered a chalupa. We both ordered drinks, but we only got one cup. When we asked for a second cup they gave us a bad attitude about it, asking for the receipt. And then they gave me a small water cup instead of a soda cup. When I bit into the chalupa, I could tell it was an old shell. It wasn 't hot and it was very CHEWY. I brought it back for a replacement, and stood there unseen for 5 minutes until we finally called out, excuse us can you help? The same guy came out. I didn 't look for a name tag, but he was a skinny black guy. When I explained the problem and asked for a fresh one he stared at me blankly. While I was waiting for a fresh one, I went to the bathroom. The moment I opened the door I could smell poop. It was scattered in tiny pieces all over the floor. When I got back to the table and my chalupa was ready, I said let 's get out of here. I ate the chalupa in our car and it was very good, it even had sour cream, which the first one lacked. I see there 's lots of bad reviews here, but NO responses from management, so I doubt they read this page or care about their establishment. The staff desperately needs to be retrained. DO NOT GO TO THIS STORE, YOU WILL BE DISAPPOINTED.