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Feedback gevenGood burgers but the fries are always soggy and they always only fill them halfway. It?s not worth getting the fries in Shelton Wendy?s. I would get a burger there and drive down the street to jack n the box for fries.
This Wendy's is the slowest Wendy's ever. It has been a bit since they opened so I chalked it up to training but it hast not gotten any better. Frequent wrong orders, NEVER crispy fries, in fact over salted 90% of the time. It's like they forgot they already salted them once so they do it again. A typical order there for 3 people can take 10 minutes or more. At least 50% of my trips now the food has been wrong or not even there. It doesn't matter to bring it up to anyone as nothing has changed. I've done it two times and the same issues keep coming back. The staff there seem like they don't care as long as they get a paycheck. I would recommend if you want to get good service go back to Olympia.
Whoever is running this franchise needs to step up and address some serious issues before they get shut down. I am SO disappointed. Every time I?ve tried to eat here, they?re either out of a majority of the menu or they get the order completely wrong. The employees are also extremely rude. There are a few nice ones, but I?ve experienced some awful service. Tonight I went to get a salad and when I received it, it was in a salad LID covered in plastic wrap (as pictured). This has got to be a health code violation. Avoid this Wendy?s until someone with more experience starts running the restaurant.
Third time I've had fries that tasted of dirt/mold. I won't be getting fries here anymore. The rest of the food is generally totally fine, but I believe this location has some issues with making sure the potatoes are clean and free of mold. My throat and tongue started reacting. I'm not deathly allergic to mold (yet) but it causes tingling and some swelling. I can't even eat Bleu cheese.
So far this Wendy's has been amazing. Fast service and hasn't messed up once. My favorite part Is that they bad each meal separately. Very fresh food at all times as well.