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Feedback gevenFrequently order build your own poke bowls online and pick up in store. Almost never have an issue with getting the order right or food quality. Location can be a bit tight to get in and out of. Prices have also increased a bit in the last year or so.
I recently had a very unpleasant experience while ordering food from Poke Bros in Shorewood. Not only was the service subpar, but the behavior of one of the employees was absolutely unacceptable.Upon entering the restaurant, I noticed one of the employees biting their nails and cleaning their fingernails. This was already a major red flag for me, as personal hygiene is of utmost importance when handling food. It made me question the overall cleanliness and sanitation standards of the establishment.As I placed my order, I couldn't help but feel disgusted by the employee's lack of professionalism. It is highly unhygienic to bite nails and clean fingernails in a food preparation area. This behavior not only reflects poorly on the employee, but also on the restaurant as a whole.I couldn't enjoy my meal knowing that it had been prepared by someone who displayed such poor personal hygiene habits.I understand that mistakes can happen and employees may have off-days, but this level of negligence is simply unacceptable. As a customer, I expect a certain level of cleanliness and professionalism when dining out or ordering food, and this experience fell far below those expectations.I strongly urge the restaurant management to address this issue and ensure that all employees adhere to proper hygiene practices. It is essential for the health and safety of the customers, as well as the reputation of the establishment.In conclusion, my experience ordering food from this restaurant was extremely disappointing due to the employee's unhygienic behavior. I will not be returning and I would caution others to think twice before dining or ordering from this establishment.
Food is always fresh and tasty; the employees are also really kind and have great customer service!
They have delicious poke bowls. I walked in and was the only person in line. Stood there for 15 mins while they didn't acknowledge me. One person was more concerned filling door dash orders. The other just walked back and forth between the counter and the back. I asked if they could help me and they said no. I left and haven't returned. Sad because they are close to my house and would go there frequently.
My sushi cravings are so serious that the Johnny Utah bowl is my salmon superhero! Poke Bros Shorewood is like the superhero headquarters, always delivering a perfect 10/10. Gather your squad, your mom, and that special sushi sidekick – it's a flavor adventure! ?