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Feedback gevenTwo surly girls serving. No pleasantries. Flat white had a frothy top that looked as if it had been dumped on top. We had our granddaughter with us and nether girl even smiled when she said thank you which is more than can be said about their manners. Coffee was ok and scone was dry……… also extortionate and overpriced bill. I gave this place a poor review some years ago and it most certainly has not changed. Why does the management do something about this? Won’t be back.
Was in Dobbies for a browse and thought I would go to the cafe for a cappuccino and a cake, big mistake! Have not been in the cafe for a long time but it has totally gone downhill. Just had a cappuccino due to the excessive price of the cakes. The girl serving managed to spill it all over the saucer and the chocolate as well. Went to find a table but it was hard to find one that didn't have uncleared dirty dishes on it. Eventually sat at one that wasnt cleared and I moved all the debris to make a space. Other people were doing the same. I counted ten uncleared tables around me. Looked like they were short of staff. All in all a bad experience and I won't be back!
Booked as a birthday treat and our first Christmas meal and very pleased we did. Selection and food was excellent and we had a lovely server who was extremely helpful . In short a lovely experience
We visited here for my daughter to meet Santa which was lovely. Santa and elfs were very friendly and it was smooth and timely service. We then went for lunch in cafe. Slow service, no obvious menus or signage to state what was on offer, extremely over priced, seating area very run down and not what I remember it being and during eating our lunch my daughter was getting rained on was water was just dripping from the roof extremely poor experience of cafe which in turn has caused me not to be keen to return unless upgraded.
This cafe/restaurant is way past its sell by date. Staff looked as if they didn’t want to be there, and the service was very slow. If you do visit do not order the scones. They were dry and very crumbly and just too difficult to spread butter on them It used to be a pleasure to visit but I will definitely give it a miss from now on.