Krispy Kreme - South Charleston

Called this location at 10am to call in an order for 30 doughnuts for my daughter’s school. They didn’t have what I was asking for so the manager offered to make them for me. He said he would put pink icing and sprinkles for the kids, and to pick up at 1pm. I got there a little early and told the guy behind the register what was going on. He had no idea what I was talking about. So he called the manager over. The manager then proceeded to my direction and told me I was lying that he had the phone all day and nobody ever called and asked for anything. I assured him that I did as I proceeded to pull up my call log , show him and read him the phone number that I spoke to for 4 minutes. He was so rude and down right mean to me about it, raised his voice. I decided to not argue and got 30 of the doughnuts from the showcase. The manager then walked away and I called the same number that I called at 10am and their phone rang. The manager picked up the phone and hung up on me. He knew that I had called in the first place but just didn’t make the doughnuts. Which would’ve been fine had he not lied to me and acted like I was the crazy lady. The manager was absolutely so disrespectful and rude and down right mean to me over this that another customer that heard him speaking to me like that felt bad and bought 30 milks for the kids. I’m a homeroom mom and their party is tomorrow. I’m so blessed by this bystander. However these employees at Krispy Kreme are rude , mean , disrespectful and down right lazy. They are supposed to do fundraisers and school events , instead I got the disrespect.

Love donuts !Parking: It was super busy during lunch rush hour.

Just there to exchange something for a school fundraiser.Wheelchair accessibility: Right up front

The doughnuts were excellent as usual but smaller than last year when I was here. This may be the last time I visit this particular store as the service was prompt but the personality of the servers bordered on RUDE, same as the last 2 years. We have visited on March 9th for the past 3 years to celebrate my wife and great granddaughter's birthday. Not a very nice front line crew.

I stood for almost 15 minutes waiting for staff to take my order as they were only attending to customers through the drive-thru and I was inside. I got three Donuts that tasted fresh but the coffee was extremely old. Like the worst coffee I've ever had! I arrived at 6:00 p.m. it was probably the same coffee from the morning.