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Feedback gevenTerrible, really. The decoration and atmosphere were fine, but the drinks were appalling and expensive. You have to order through an app that whacks on a service charge that means the cheapest pint of lager ends up at £6.05. Cocktails are £10 and mostly undrinkable horrendously sweet and, in my experience at least, lacking in their most important ingredient: booze. An ‘Espresso Martini’ was served in a pint glass, which tells you all you need to know about the proportions.
Got food poisoning. 1 hour after getting back, I was throwing up from their food, and my partner was bed bound. I went back to let them know, and there was no responsibility or validity given to my complaint. They claimed it was due to the alcohol, and completely dismissed me. Such a dirty, overpriced and disgusting venue, don’t recommend anything from this venue. Anything from anywhere else nearby is better for you.
The service here is truly abysmal. It may actually be the worst I have ever received in a bar. You have to order via a QR code, and then an additional service charge of 12% is added to every single order. They won't serve you at the bar. Seems like a convenient way to fleece your customers. Covid restrictions on table service were lifted six months ago... Took 40 minutes for my drink to arrive, and even then, that was after chasing twice. It wasn't even a complicated drink... It was a vodka and soda. The website does not email you a receipt. So you have no proof when your drink doesn't turn up. We were told when booking closing time was at 12, they asked people to leave at 11. Ordered a vodka soda at 10.35pm. By 11.10, basically most people were gone, and my drink was nowhere to be seen. Was being hassled by a staff member to leave. Asked for my money back was initially told this was possible, then staff backtracked and made me another drink instead... The drink made was definitely not what I ordered. I was given a *delightful* concoction of white rum, cloudy lemonade and soda. I don't like rum so didn't have it and gave it to a friend. She said it was so bad she couldn't actually drink it. Some people working in there have a bad attitude and argue with customers who complain about poor service, actually stamping off in a huff in front of said customers... embarrassing. The kitschy interior is fun but not worth the high prices, bad drinks, slow service and rude staff. There's much better places to spend your money in Deptford. Why should anyone pay a 12% service charge to be treated with contempt?
Quirky idea but massively let down by poor management, staff and service. A few friends and I were attending for a pals birthday party who booked one room but was told that it was now unavailable upon arrival so they crammed everyone into the tiny room next to the bar. We made do and didn 't complain as it was a great crowd. After this my friend was told that kick out was now at 11 instead of 12 which was apparently different to when they originally booked. Again he didn 't complain but had to tell everyone in case cabs were pre-booked. Most of the people in attendance complained about how weak/watered down the drinks are.... We ordered a round of doubles and could barely taste the spirits at all. It genuinely tasted like a plain coke instead of a double JD. A few of us politely brought this to the bar staff 's attention but they refused to look into it and said I made it so I know, you ordered a single . When we showed them the email receipt they backtracked and said it was definitely a double that they made. If you find yourself having to go there, just stick to bottled drinks..... This place may be okay if passing with a friend for a quick (bottle of) beer, but do not book for a group/party otherwise you 'll get ripped off and treated poorly. I can 't imagine it 'll last long which is a shame since the concept is great but it completely ruined the atmosphere which should be great in a small venue like this.
This bar is right next to Deptford Stn before this place wasn't gentrified it was an eyesore but it seems to be improving the whole area in general. This bar is very small it use to be the arches now it's a bar I find the drinks expensive £10.00 for a cocktail you have to order online and you pay a service charge which is about £2.00 or more so if you buy two drinks at £10.00 it will total up to £22.00 for two drinks plus service charge. I spoke about this when I was there because the bar staff are not serving you at the bar only bringing you your drinks. It was a birthday party I went to she said it cost around £200 or so and if you break something you have to pay for it.