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Feedback gevenHad lunch here for the first time today and had the best fish and chips I’ve had for a very long time. The batter was light and crispy and the chips I chose the skin on fries) were perfectly cooked. It was also nice that I could opt for a smaller portion. My husband had the steak and ale pie and was more than happy excellent quality meat in the pie and plenty of it. The service was a little slow but the meal definitely worth the wait. As Butcome loyalty card members we also got 25% off win win! Will definitely be back!
What a difference a leader makes! We recently had a very poor experience at The Bowl and after exchanging a few emails with the pub, it seemed aa though all hope of any hospitality had been lost. Completely lost, until we were called by the new General Manager. He had seen the emails and decided to reach out and apologise, he didn’t need to give us anything for free. We just wanted to be acknowledged. Thank You Charlie. We can’t wait to return.
This is an update to my previous review. The problems from our previous visit remain factual but at least the manager reached out and tried to make amends so we returned and discussed the issues. Pricing is set by the chain it seems so the ridiculous pricing remains an issue as can be seen by many other reviews. The problem on communication seems to emanate from the bookings side of the chain not the hotel itself. This was evident when we booked (once we booked direct with the hotel, it was perfect) and again when we emailed them. In short, room and breakfast good, drink pricing still outrageous.
My partner and I dine out regularly and I can honestly say that last nights experience was the worst in a very long time. Staff were wandering around with their hands in their pockets while we waited to order. Eventually we ordered and the drinks and starters came, that was fine. 45 minutes later no main course, so I called over a staff member to ask, he went into the kitchen and returned to us to say “sorry, we have no more risotto”, we had both ordered steak! 10 minutes later 2 steaks arrived, my medium was underdone, very rare with blood all over the plate, my partner’s rare looked cooked correctly but also blood all over the plate, both were stone cold. We paid for the drinks and left. We had a lovely curry Thornbury Tandoori instead
I haven’t been here for a while but visited the Bowl for lunch with a visiting friend. Good amount of free parking, though we had fun with the touch screen car registration inside the pub, and a warm welcome. Loved our table as I’m partially deaf so it was great to be in a quieter section of the restaurant. The food was hot, well presented and most importantly, delicious! I would DEFINITELY have the fish cake starter again!!! The fish chips portion was HUGE, and both were beautifully crispy fluffy on the inside. The front of house team were friendly attentive, and even warned us that there may be delays due to a busy kitchen. We didn’t notice the delay, it simply felt well-timed… at least for us… and the people next to us. We weren’t rushed and had a great meal and a chance to chat. Thank you!