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Feedback gevenThe shift manager promptly resolved the issue when items were missing from my order. After a quick phone call, he instructed me to return the order and it was completely replaced. Couldn't have asked for better service!
The restaurant offers fast service, with friendly staff and piping hot food. What more could you ask for? There is definitely nothing to complain about with this restaurant.
I had a great experience at this neat and well-maintained restaurant. The staff were very friendly, particularly a young man named Jack who was tirelessly cleaning the chairs and made me feel right at home. The food arrived quickly too! Thank you, Beccles McDonald's!
From four meals, one sprite turned out to be a cup of flat water, and one of the milkshakes tasted 'off '. As it was a pickup we couldn 't take it back so we were two drinks down. Under par for me, shame they can 't get these basics right.
Whilst having trouble with the ordering screens i asked a young lad for some assistance who worked there. He was very polite and tried to help us. However in the meantime, the woman who is advanced in years who also works there, cleaning tables ect... stood sweeping a part of the floor. Whilst doing this she started clicking her fingers at the lad talking to him like he was something she had stood on. There was other people around who turned to see. I felt so sorry for the lad. She was raising her voice at him about how she had told him to get something. He did nothing wrong, he was helping a customer myself . I did complain to one of the managers, however i didn't feel he was listening.. he couldn't even make eye contact with me. I just hope that the woman has been told that she has no right to talk to anyone as she did. And i hope she has had to apologise.