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Feedback gevenWe have eaten at this establishment only a few times and we have had issues every time. This latest visit was by far the worst. We only had a party of four so you'd think the order would go smoothly. After a little longer than normal wait, only one meal arrived to our table. The waitress who brought it, which was different than who took our order, seemed a bit confused. She asked if we had ordered more than one meal. We explained to her what we had ordered and she went to check on the situation. Our original waitress then showed up and stated that the order must have been input as two separate orders. She should know, she is the one who screwed up. They told us the remaining orders would be right up. Needless to say, it took as long for the missed three meals to show up as did the first one. Also, I was not going to eat my meal until the rest of them came. Why would I, they told us the meals would be done right away. Numerous employees told us the same thing, as we continued to wait and my meal got colder.The restaurant wasn't even busy. After we finally received the remaining meals, they didn't even offer a discount for their screw-up. Only a half hearted apology. As I stated at the beginning, this is not our first issue at this Riverdale location. Our last visit was about 12 months ago and will be even longer before our next, if at all. They don't seem to care for our business.
Great place for barbecue. I got the smoked prime rib Philly and it was the bomb!!
While traveling through the Ogden area, I got a desire for BBQ and went to the Goodwood restaurant for takeout. I ordered the burnt ends dinner and was pleasantly surprised. The meat was well cooked and of good quantity. It was nice to receive properly cooked broccoli also. I will definitely return to this restaurant when I am in the area.
We really enjoyed this place! Very nice atmosphere! They were able to easily accommodate my carnivore diet without charging me for extra stuff I was not going to eat. We highly recommend!
This place has great food and service. Coming from the south their smoke is on point. However, they have succumbed to shrinkflation. The portions are much smaller than expected for the price.