Mi Hacienda Mexican - Starkville

Never been particularly impressed with the food here. Seems under seasoned and the chips always seem stale.

Excellent food and great service. Rivals any establishments around as the food was very good. Service: Dine in Meal type: Dinner Price per person: $50–100 Food: 5 Service: 5 Atmosphere: 5 Parking space: Plenty of parking

Today, July 26 2023, I went to eat after work to your location and ordered a carne asada. The waiter came out with the skillet on a full tray. When the skillet slipped the hot onions and the knife fell on my thigh. He isn’t trained well. I’m burnt on my thighs from the hot onions and knife. I asked the waiter if they can’t carry that much why would he serve in that manner. The assistant manager later came and said that’s how they are trained. She ignored my concern because the skillet slipped and it was an accident. She did not offer any additional compensation for what had occurred and I did not feel that they understood the severity of this situation There are so many instances where today’s accident could have been a more complicated and concerning issue that would require medical attention. I would’ve been severely burnt if the skillet would’ve landed on me and waiters should not be placed on the floor with that many plates if they can’t physically carry it. The actual manager for this location was on vacation, so I spoke with the assistant manager. Please reconsider how you train your leadership on how to assess and handle these situations. And how to assess risk management for the safety and comfort of serving your customers. I much rather have my waiter or waitress make a few trips instead of getting burnt. Service: 1

This restaurant does not allow you to return a drink if you don't like it, and the service was not good. I will not go back!

The staff was very professional and i received my food in a timely manner.