Arby's - Sterling Heights

I have been here 4 times in the last month. They always refuse to take my order. Management needs to step in and start taking some responsibility. I can see employees and they literally ignore me. I am usually here later but if I'm here by 9:20 and you don't close until 10. I don't see a problem. At the very least acknowledge my presence

The food was served piping hot and the staff was very friendly.

The food and service at this restaurant are always excellent!

This is my third visit to this restaurant, and once again I had to wait over 20 minutes to get my food despite being the only person in line.

Location would not honor Arby's coupon which we received in flyer in the mail, all other locations have always accepted. I didn't want to argue, so I just stopped at another one, but I don't think they get to choose which coupons to honor.