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Feedback gevenOrdered at 19.15 last night, cancelled at 20.50 they tried delivering at 21.30 told the bloke to take it back. If you can't deliver in a timely manner or say how long the wait is stop doing deliveries, it seems if you eat in the restaurant it is very good so concentrate on that never ordering again waste of time
Don’t order food for take away they won’t deliver on time and think this acceptable service truly shocking service tonight
We ordered a delivery from Masala today. It took nearly 2 hours to arrive and was easily the worst Indian food I’ve ever had (I’ve been eating great Indian food elsewhere in Swansea for over 30 years). Every dish our party of 4 ordered was poor. Each main dish had the same bitter sour tomato taste despite us all ordering different main dishes from the menu. The food was swimming in oil and was very salty. Swansea has so many great Indian restaurants, there is really no reason to ever go to Masala.
I recently visited Masala with friends and family and each one of us all thoroughly enjoyed our meal. From start to finish the dining experience was exceptional. We started with a few pompadoms and a chutney tray, which featured a new addition as well as the classic mint yogurt, mango chutney and coconut. This new addition was the owners special creation and tasted incredible. One each of our main courses arrived they all smelt and tasted amazing and no one was left disappointed, with everyone commenting on what an incredible meal it was. At the end of the meal, the owner sat down to speak with u and was wonderful gentleman, very friendly and a further reason for us to return in the future. The owners wife was also very generous and offered us all a short cocktail drink, that was a perfect way to finish the dining experience. I would recommend Masala Swansea to anyone looking for a high quality Indian meal with a lovely view of the Swansea bay.
First takeaway from this place as our regular has closed : efficient delivery-however wrong meal delivered! Phoned to complain, very apologetic and the correct meal was delivered but not for some time. It was however worth the wait-probably the best takeaway curry I have ever tasted-outstanding! Second chances and all that...will be ordering again