Subway - Sylvania

Worst customer service ever she was mopping the floor and thought she wasn't going to wash her hands I had to say something then they both had a attitude check who was working on. 3/12/24 . Teach them to. Wash. They hand. Retrain them on customer service they were

Worst grilled chicken ever. Worst subway location stay away from it.

Food seems fresh tastes good. 2 female servers were in the store. They both acted as though they didn't want to be there. They seemed hostile aloof. Very unpleasant experience.

During my recent visit to Subway, I encountered an exceptionally disappointing interaction with a staff member, a young girl with red hair and glasses, that exemplified poor service. From the moment I approached the counter, her demeanor was unfriendly and unhelpful. She displayed a lack of attentiveness and seemed disinterested in providing any assistance. Her responses were curt and dismissive, leaving me feeling unwelcome. Additionally, she had put in one headphone right before I came up to the counter. This encounter was a stark reminder of the negative impact that a single staff member's attitude can have on a customer's overall experience and unfortunately, I was the customer. Overall, the other young girl there was extremely helpful and kind, and my food was excellent.

I usually order from the one on Main Street, but lately I’ve had to order from this one because it’s closer to my work. The problem is that they ALWAYS get my order wrong. And tonight was no different. I ordered online and asked for extra veggies (a little less banana peppers) and extra cheese. They did not give me extra anything…not even the cheese I had to pay extra for to get the extra cheese. And when I called…of course they don’t answer. So I’m out of money a sub that I ordered and wasn’t done right.