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Feedback gevenSubway fails to answer the phone after calling. Trying to set up for a order curbside. They don't tend to answer the phone
Each time I come in, it seems like my sandwich is made sloppier and sloppier every single time by the exact same person.I’m not sure what this workers name is but he’s heavy set with glasses. Tonight he kept looking at the door/people and not focusing on what he was doing while he made everyones food. At this point our sandwich items were spreaded all over the counter. He was making a complete mess while not even looking at what he was doing.He made mine and my husband’s sandwiches very poorly. We got home to eat and our sandwiches were overloaded and falling apart. This guy also dropped chicken on the counter and continued by picking it up and putting it on my sandwich. Absolutely disgusting.The experience I had before was when their oven was broken. The same exact guy made our sandwiches. I asked him for grilled chicken. He gave me rotisserie chicken of some sort that was covered in clear slim. He also made our sandwiches sloppy that day and added stuff we didn’t ask for. We couldn’t bring ourselves to be the ones to complain or be rude so we simply just threw our food away. Even if we complained this guy huffs and puffs because he’s got to fix something or redo it. His attitude is awful.Another time was him and another boy. Everyone was waiting in line completely shocked at how disgusting the area our food was being prepared on and the same guy kept touching his face while preparing everyone’s food. Had a bag stuck to his foot while spilling lettuce all in the floor. It seems like nobody wants to be the one to complain or make a comment but someone has to at this point. This subway has been excellent while other workers have been there but this worker doesn’t meet the expectations and is disgusting. I do apologize for complaining.
The store it self is small but nice. The service from the two people who actually made my sandwich and ring up my order was pleasant. The problem was the second person on the line. I asked if they offered a military discount and the person at the register said yes. I then showed her my ID card. She then began to ring it all up and said let me add your discount. The second person said, Did you see her ID card? She nodded her head yes. The second person then continued by saying they come in here and try to get their husband or wives discount and they are not supposed to. I never said a word or even looked in that direction. The second person moved closer and said what the next customers sandwich was and this one is military too, and gave me a smirk. The other customer did not show a military ID was wearing a grey and white camo hat but was not in a military uniform. So the whole situation just irritated me. If you offer a discount great, if you don’t that’s fine too. Just don’t be snotty about it.I don’t know this person, I don’t live in Tallassee. This is my third time in this restaurant in 4 years. After I got home I looked at my receipt and I didn’t even get the military discount. I just don’t like the lack of respect when I did nothing to be treated that way. I even gave a tip.
Very nasty place staff was rude they didn't have any bread was out of bread pizza had nothing that u could eat the fat kid making sandwiches was spitting all over the food while it was making it the building is falling in needs to be shut
The food was fresh. The service was fast and friendly. There is obviously some interior remodeling in the works.
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