The Hearth Eatery Catering - Temagami

I hired Chef Virginia for my wedding and even though she makes good food, we ran out of the mac and cheese,potatoes and bread for the last three tables as several of my guests had mentioned to me. When confronting her about this, I received poor customer service which is why I 'm leaving a 1 star review. I apologized to my guest as this was very embarrassing. If you hire her, I highly recommend a plated service instead of buffet to reduce risk and stress of running out. She is a liar. A horrible person.My husband and I were also unsatisfied with Virginia leading up to the wedding. She was unprofessional to us over the phone and gave us at least 6 incorrect invoices. Multiple times she told my husband I 'm busy and was unorganized. I also wasn 't aware when deadline to submit final count was. She never told me. And she was very rude when I told her the count 1.5 weeks before wedding. In general, she was rude and doesn 't take responsibility for her actions. Instead she blamed me for not ordering enough food.It 's a shame because she does make great food. But if you have a 130+ wedding I would highly recommend looking elsewhere if you want buffet. Or request plated meals.It was not a good experience for us. Hopefully yours is different.Update:I have now heard from 5 different people that food ran out on the last three tables. There was no bread left. And for my rehearsal dinner, she ran out of the chips and salsa. And had my guests wait in a line and wait 20+ minutes to receive food. I knew she was bringing her mobile kitchen. But thought the food would be ready ahead of time to spread out on table. Not the case. Friends and family therefore just had chips and salsa to munch on.... which ran out.I would never recommend Virginia to anyone. Regardless of the food. Her customer service is terrible. And blames me instead of holding herself accountable for her wrong doing. A simple apology would have gone a long way. But she did the exact opposite!She 's horrible!

The BEST wedding catering I could have asked for! <3

The BEST wedding catering I could have asked for! <3

I had my wedding catered recently and the food was absolutley delicious, just as in their restaurant! As far as the catering, the staff did not arrive until just after the ceremony with no communication stating they would be late. We had agreed that the appetizers should be out and ready for the guests as they entered the reception for social hour. The guests ended up waiting at least a half hour before the apps came out. When confronted about their lateness, members of the staff were rude and in further conversation no one offered any apology or compensation. This is not the type of service I expected when I was required to pay 20% gratuity upfront.

Best bread pudding I've ever had...and I've had ALOT of bread pudding!!