Texas Roadhouse - Tempe

Texas Roadhouse is one of America's finest restaurants of all time. Great selection of steaks, chicken, ribs, etc. The hot fresh dinner rolls is a signature appetizer. The entire crew of workers are always making sure everyone who eats has a memorable experience. I take my Arizona hat off to the good ole Texas Roadhouse.

Gotta love those rolls! I had a good time visiting Texas roadhouse. The beer hit just right and we easily went through two baskets of rolls. The food was OK as expected.

Food is always great.. this time around service was a bit lacking. I understand the rush y 'all experience.. but don 't give your servers more then they can handle.. but when we reminded or had request of accommodation.. our server went an addressed the matter.

This used to be one of our favorite places to enjoy a stake. Unfortunately we had a horrible experience. We waited for 35 minutes after we placed our order to receive a burned stake when we asked for a medium rare stake. One of the servers offered to grill another stake but we didn't have time to wait. I will consider going back just because the bread is to die for.

Came in for dinner, the great thing no wait time. After we sat down we were greeted by our server. We ordered our drinks and I asked her for some sweetener, she came back 10 minutes later and apologized for forgetting. Ordered a Cesar salad for my wife. A different young lady brought it out I looked for our server and she was no where to be found. A young man then delivered our food. I turned around and she (our server) was behind the bar with her back turned to us. She was on her phone for exactly 13 minutes and still didn't come to our table. Not until I asked for a box. I'm a big fan of tipping don't think I'm a Scrooge. She dropped off the bill and left. My total bill was around $50 and I usually tip around $20. But after being ignored and not even bothering to bring out our order I didn't tip and that's not like me. I wrote on the back of the tip apologizing for no tip and gave her an explanation. And as I got up a manager asked how was everything I replied the food was outstanding. But then I explained the note on the table. The food is always prepared how we like it but it seems like the customer service aspect had lost it's touch starting when you walk in. All monotone with no smile or how are you, just how many and it'll be a minute.