The Cromwell Arms - Test Valley

Family planned a wake .. paid for a private room and food and toast for 50 people .. room was not private couples having lunch room was to small not enough chairs .. tea coffee facilities not set up on arrival and more important toast for the deceased was not available until most guests had travelled back to other parts of the uk !! The widow was traumatised as the toast was of great importance and was to be given on arrival of guests after the funeral .. terrible service but it got worse not enough seating not at all private and food was about 4/6 trays of food not worth a quarter of the cost **** disgusting.. on complaint apparently a sorry was enough that they were short staffed spoiled an important event that can never be fixed … will never recommend this venue

14/12. I went to The Cromwell Arms with my husband for dinner. I ordered the steak, id like to say compliments to the chef, I think it was the best cooked steak I ever had. I will be returning!

Been to The Cromwell Arms many times, and never had a bad meal. But today's was exceptional! Sea bass with Rogan Josh and potatos. Was absolutely lovely! Will definitely have that again. Served by very nice young lad, think it was George who did a great job in looking after us. All round a lovely experience, as ever!

It saddens me to leave a negative review. After an unpleasant experience and for my message to have been ignored strikes unprofessional attitude from the management. myself and my wife booked a night away at your establishment as we have had such a romantic night previously and as it was our wedding anniversary. November 22nd we were squeezed into the bar as the restaurant area was booked for a corporate night and at times they packed the bar out and we felt uncomfortable. our night was further ruined by awful karaoke singing from the corporate area. we spoke to Luke the supervisor who was more than apologetic but i am afraid the damage was already done. we spent nearly £200 including drinks and food and that did not include the accommodation which we had already paid for. i would of expected a reply to my message already or even acknowledgement to my message. the original image we had of being romantic getaway sadly has diminished from our memories sadly. we should of been pre-warned that we would not be able to eat in the restaurant and not even explained to us at the time and we did complain on the night and the following morning. Allen B

We visited this restaurant on Remembrance Sunday and were promptly seated and offered drinks. The service was good and we enjoyed a starter of Tempura prawns and squid, which was delicious but slightly overpriced at £11.75 for three prawns and three slices of squid. The roast beef was excellent - tender, succulent, and cooked to perfection. It was served with a variety of vegetables including cauliflower cheese, carrots, parsnips, roast potatoes, cabbage, leeks, and peas, along with a generous Yorkshire pudding. We were too full to try any desserts! Our total bill, including drinks and service, came to just over £80. Overall, we would recommend this restaurant.