Hardy's - Tewkesbury

Can only recommend the spa facilities and staff, as the restaurant experience was lacking. A member of restaurant staff was rude when we raised a query with him relating to to the drinks that we had ordered and he was rude again later when a genuine question was asked about the bill. The menu had run out of all dessert options except one (which quite frankly was not appealing). Whilst we appreciate supply chain issues these days, the meal had been booked for many weeks and you would expect a hotel of this standing to have some reasonable alterative to offer. No apology was made for this and no alternative/recompense offered (e.g. a cup of tea or coffee to end the meal). When providing feedback on check out, we were assured that a Food Beverage Manager would make contact, they did not. The reception staff were only concerned with getting the settlement paid (despite the poor experience) with no apology for the shoddy service. We can only recommend this destination for a day spa break as the staff and treatments were lovely.

My experience at the restaurant in Marriott hotel was extremely disappointing. The food, including the overcooked steak, chicken, pork belly, and even breakfast, left much to be desired. The service was seriously understaffed, adding to the overall letdown. The so-called Mojito was far from what it should be, lacking in taste and quality. Charging such a price for such poor quality is truly disgraceful. I strongly advise against booking the dinner package with your hotel room to avoid falling into this disappointing trap.

As I put finger to keyboard, I was relieved to see opposite, reviews which were more or less consistent with what I had in mind after a disappointing dinner. There are warning signs one should observe at any restaurant. The first for me was that of five burgers on a reasonably long menu, three were for vegetarians or vegans. Towards the end of the meal, the choice of ice cream was stated as 'vanilla, strawberry, chocolate '; this demonstrates a marked lack of imagination and an unhealthy yearning for the 60s. It was also wrong as shall be discussed. We were asked on arrival if we had booked which is probably routine but this large restaurant was nowhere near full and was not going to be. Which was just as well because it was minimally staffed. Chicken yakitori came in a pungent barbecue sauce possibly from one of the lower end supermarkets. Three small skewers were accompanied by a very small portion of proprietary coleslaw probably from a tub. My partner 's cod fishcakes were also dimensionally challenged and tasteless. Things looked up a little with the main courses but there could be no confidence that large elements had not come out of packets. As noted by a recent reviewer, couscous was bland. The kitchen obviously had no real feeling for food. The 'vanilla, strawberry, chocolate ' response invariably infuriates me but I noted that apple tart comes with caramel ice cream. Accutely, I deduced that they additionally have caramel ice cream. I challenged on this very point and overcame the wavering waiter who would have loved to assert that it was served only with the apple tart and sent him scurrying to the kitchen before he experienced a crisis of faith. We both received versions of what we had ordered, the order having not been listened to properly. None of this was cheap.The Delta hotel is quite nice but, if you are staying there, don 't bother with the restaurant.

What can I say? I had no expectation as to what the food would be like, as we decided to eat at the hotel restaurant on a whim. What a big mistake! I never complain in restaurants as I find it extremely awkward, however I can honestly say that this is one of the worst restaurants I have ever eaten at, and I feel as though I have no choice but to be brutally honest My husband ordered the chicken cacciatore dish and said that it was tasteless and tough, the sauce looked and tasted like it was out of a jar, and the couscous was bland. I ordered the mac and cheese expecting something oozy goozy, finished in the oven with possibly a bread crumb/herby top but what was presented to me was completely tasteless more like a béchamel sauce, it was palid and just looked as the the sauce and pasta had been combined in a pan and dished out no seasoning or any flavour. This all however pails into insignificance, as disappointed with the mac and cheese I asked for something else and ordered the baked camembert with bread. To my utter shock I was given a small ish camembert with two teeny pieces of baguette toast not nearly enough for all that cheese (it was featured in the ‘sharing’ items. It had been baked inside the original container on top of parchment that was so chard that black bits had fallen into the cheese, and after lifting it up I found the plastic that the camembert was originally packed in melted and burnt underneath! Needless to say I did not eat this. The caesar salad was simply lettuce, dressing and bacon, no croutons or ‘ciabatta’ as stated on the menu. They did not charge us for the camembert nor the mac n cheese, and the staff were friendly (although on several occasions they bought food/drinks to the wrong tables and didn’t cause a fuss, which is the one good thing I can say. We liked the hotel, and had come mainly to use the spa and see local sights — but the restaurant let the experience (and the hotel down.

With the name, you'd expect more from it but it wasn't great. As it's on site of the hotel you'd think it would be convenient but there was a long wait for food at both breakfast and dinner. Service was ok. There's some great local pubs nearby mind.