Guadalajara's Grill - Tucson

Everything is so nice inside, decoration, ambiance, music, everything is so beautiful. Food is Outstanding, drinks and table side Guacamole and Salsa made in front of you. When we found this Restaurant I was in shock cause it’s so far from Phoenix. Anyway the bad issue that they have is one server that belongs to the LGBQT movement, I have nothing against that but the service that this guys deliver it’s so lousy, like he’s careless of customers, more paying attention to his friends that swing by and salutes them through the windows and not giving all the care to the customer. So long story short I feel like this guy does not belong in that Restaurant.

Our server Paulina was very attentive and great throughout the evening. The food was excellent as always and the tableside salsa was perfect.

Was so excited to try this location as we love the other locations in town. What a mistake! We had the worst service dinner took 1.5 hours and there were only three people in our party. The waiter surrounding us was able to serve five tables that sat after us before our food came and when my daughter’s chicken was burnt black, our waiter was like sorry, the other waiter saw the chicken came over and said “I will take care of this for you”. Luck of the draw with the service and despite the rest of the food being the usual great quality, we would never return to this location. They either don’t have enough help, the right help or it is horribly managed. As we were leaving there were five tables around us empty again and a line going out the door waiting to get a table. Front does not know how to manage flow/sitting but have seen this at their other restaurants too. Authentic Mexican food, just plan on a possible horrible experience if you wind up with the Team we had.

Food, cocktails and service all very good. I would definetly go back.

Always great food. Waiter was great, but had too big of a section to cover. Still one of our favorites.