A&w - Urbandale

Was way to cold in the seating area..but the LONG JOHN SILVERS food was excellent.

Went there today. They were short staffed but didn't say a thing about being a wait for food. After 20 minutes I went back to the front and asked for my order to go. It took another 10 minutes before I got my food. Would of been nice if they would have said upfront that they were short staffed and a wait could be expected. My fries were sub par and chicken strips over cooked.

Very strong smell of sewer in the building. By the time we got our food, my husband had lost his appetite, and the rest of us had to leave the building and eat in our car.

I kid you not, there was a dead fly mixed into my polar swirl.. I’m just glad I pulled it out of my mouth and noticed that it WASNT a piece of an Oreo.. it literally had wings and green eyes.. I haven’t been this traumatized in a fat minute.

You really need to update your hours. Apparently this has been an issue at this location. Kind of disappointing when you drive far away when google says open but they’re not