Max Erma's - Vandalia

Let me begin by saying that I rarely write reviews, but this one was absolutely necessary. My server was a total nightmare. She was inattentive and seemed annoyed when I requested plastic utensils because the others were dirty. She never checked in to see if I needed anything. I definitely did not enjoy my time here. And the food was subpar. And make it so bad, they were gossiping for other guest. Bad for business for sure.

Manager is horrible! She lacks social skills. Can't watch news channel. Made sure to let me know she was the manager. ....I guess that's why no one else was in the place. Food was average. I would have had a few more drinks but I'd rather sit alone in the gate area.

Underwhelming. The decor is dated, walls need painting, tile needs cleaned, our table was sticky, our wait staff was harried, and our chips and guac devoid of flavor. The QR code at. the table did not work. The rest of James M. Cox airport is getting updated, this restaurant obviously did not get the memo. I recommend eating before you get to the airport or trying you luck at the vending machines. I would like to think I caught them on a bad day, but based on the condition of this establishment, it has been slipping for a while.

Woefully understaffed. If you don’t have a whole hour to leisurely wait for service then food, move along.

This place is terrible. Subway make better burgers than this place and they don’t even sell burgers. As soon as the burger touched my tongue I threw the tray away. Arby’s taste better than this place!