Noodlebox Uptown - Victoria

We tried the kung pao box and the teriyaki box, both chicken and the chow mein noodles. The place was busy with takeaway orders. Our food was ready in about...

This is a good noodle house. The spicy is great and the service of fast and friendly. Would come back here again.

Great for a quick meal..Spicy peanut and the Teriyaki noodles are excellent..Spice levels are high..order spice level 1 below what you think you can...

Restaurant is not interested in keeping long term, repeat customers. We ordered three dishes. Two were okay. The third one was super spicy I requested extra mild. My granddaughter did not eat much at the restaurant so we took it home.The next day I heated it up and my granddaughter would not eat it. So I tasted it, and it was super spicy, and the food smelled off.I took it back to the restaurant the next day, and even though it was obviously noodle box food, they would not refund because I did not call first.What is this, staff are not able to make executive decisions to keep a customer. In the days when I waitressed and cooked, I never hesitated to respect the customers concerns and make good (compensate) for issue. Managers and owners need to empower their employees to make the experience best for customer and make things right to ensure repeat customers.Unfortunately, this place does not stand by their products. I so miss the original location on Fisgard as they had superior customer service.

More and more disappointing every time I visit!They change certain aspects of menu items and do not note this on the menu (such as appetizer accompaniments). This causes major disappointment when you receive your food, and it’s completely different than what you thought you were ordering.No consistency whatsoever when you order a dish. Especially when it comes to spice level. Order a mild/medium one day and it tastes like they added zero spice, order it the next day and it’s so spicy you can not eat your meal.Noodle box as a whole has been majorly declining for many years and is no where nearly as good as it used to be!