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Feedback gevenDominos in Warrenville Sc has a very bad attitude and service is even worse , it doesn't take over a hour and a half to deliver or make a order right. The manager is arrogant and needs to be fired
I placed my order online for pick up. It estimated 30-45 minutes. I waited 40 minutes and headed to the store. When I got there the female employee who seemed to be running things was extremely rude right off. She ignored us and kept talking to another employee about something personal. I stood there for 25 minutes watching a boy boxing up and getting orders together. By this time there were probably about 10 other customers coming to pick up there food. I watched my order sit on the shelf while these 2 employees just kept talking then had the nerve to go out back for a smoke. Front completely unoccupied except the one boy who just kept steady cooking pizza and getting orders together. I feel for him and he deserves a raise.
I ORDERED ONLINE FOR DELIVERY! ORDERED WAS CANCELED NEVER DELIVERED ! I THEN HAD TO DRIVE TO THE RESTAURANT, ALL THE EMPLOYEES WERE OUTSIDE ON THERE PHONES AND SMOKING CIGARETTES, I ASKED ONE OF THE EMPLOYEES DID THEY HAVE A DELIVERY DRIVER HE REPLIED “NOT ENOUGH TO KEEP UP” THE OLDER GUY WITH THE GLASSES STATED HE CAME AND KNOCKED ON THE DOOR MULTIPLE TIMES BUT HE WAS NOT SEEN ONCE ON MY RING CAMERA KNOCKING ON THE DOOR PIZZA WAS COLD. I ORDERED ONLINE @10:29 , PULLED UP TO THE RESTAURANT @11:24MARCH 9, 2024LOCATION: JEFFERSON DAVIS HIGH WAY
YOUR EMPLOYEES(shift lead to be specific) Katelyn is rude as hell!! My mom shannen was a former employee( General Manager) there for years so she onows how the specials work. She called to modify our online order and was very polite and she hung up the phone and canceled our order. My mother proceeded to call back and was put on hold for 35 minutes so i called and got an answer. Katelyn was put on the phone and said we were disrespectful which is false and said we were not to be giving service through them again and then hung up the phone on me! Very disrespectful and rude service and the employees need some manners! We love dominos and its sad that we placed an order with Pizza hut after our order had been cancelled from dominos and had it delivered within 25 minutes while we were still on hold with dominos.
When I walked in to place an order yesterday, no one acknowledged that I was in the building until a delivery driver walked in. She said Hi, have you been helped. When I told her no, and that I hadn 't been acknowledged after being in the building for about 3 minutes. She dropped what she had in her hands and took my order. She said that it would be 20 minutes. I went outside and waited 25 minutes. I then returned inside, to get my order. While in the building, I witnessed a worker with short red hair run her hand through her hair. Then stick her hands into the cheese while making a pizza. I also noticed that none of the pizza makers were wearing gloves. I won 't be back to this establishment. I used to go there quite often.