Olive Garden Italian - Watsonville

Went in for my birthday and had a large group of 15. We were told that 2 servers were going to help us. We didn 't know who the 2nd one was and had many runners of both food and drinks. I 've been in the restaurant business my whole life, in all departments. Please re-teach your servers not to auction off items. Write down who gets which salad or soup and who gets what margarita. I know this can be done on a POS computer! It 's so unprofessional when the server is yelling who gets the salads !!!! MY husband and son-in-law went to the bar to get drinks and was told from the bartender that she had to get paid at the bar, that she couldn 't add the drinks to the bill... what??? why??? And when singing Happy Birthday (which there was 2 of us) stand behind the birthday person or persons... very poorly managed... very unprofessional. The bill was $430 with an $80 tip!!!

Normally really great service and hyped this up to our party. We visited the Olive Garden in Capitola California. There was a complete Lack of understanding about allergens. Clearly asked several times about a gluten free meal, but what what was delivered contained gluten. If we hadn’t of questioned it then one of our party would have been extremely unwell. Slow service also.

Excellent service and delicious food. The place is somehow outdated, but well maintained. The seating area was clean and tidy. The hostess was friendly and professional. The food was served fresh, delicious and in perfect timing.

I'm always hesitant to eat in a chain, but Olive Garden was a pleasant surprise. We have made an order from Lasagna and Shrimp Alfredo. Our sides of soup and salad were also delicious. The online ordering process was simple and straightforward. Will be back.

I ordered from online, did not have to wait very long, the food actually came 10 minutes earlier than expected. The gentleman who brought out the food was very professional. The food was great.