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Feedback gevenLast night we ordered via Justeat 1 sundae £6 1 Super Bowl £13 (described as ridiculously large bowl) it's not as described. We ordered the superbowl to share for my kids, as it was her birthday. The superbowl arrives in a small bowl (slightly smaller than a breakfast bowl) and had much more cream than ice cream. We could see the Super Bowl was roughly same size as the sundae, so we poured them each in a breakfast bowl and there was no difference between them. Now we paid £6 for the sundae, a whopping £13 for the Super Bowl. What a rip off we were so disappointed. Now my point is that there is NO difference between a normal Sundae and the Super Bowl, and it’s certainly not like as it’s advertised, much smaller and not ridiculously large! I left feedback explaining the above on Justeat and instead of them accepting this feedback they replied and basically Told me to get a McFlurry! Yep they’re that rude. And you can see all there other dismissive and pathetic replies to other negative feedback in Justeat.
Ordered small roast and boss hogg deluxe Roast was awful Yorkshire pudding was very cooked and hard in places. The veg taste like they come from Iceland. The burger was missing the 2 beef burgers the hubby ordered chicken as extra so he phoned them they said as he ordered extra chicken (he paid extra money for) they don't put the beef burgers on. Well my advice is reword the disruption to say replacement at an extra cost. Not just extra . Poor quality food for the price
Having used jesters in Normanston Park for a few years we have been disappointed on the last several visits. We had been giving them the benefit of the doubt due to covid etc. However, they no longer do baguettes but have replaced these with 5” baps. They have also increased the price of these by 80p. I have also noticed that on a couple of occasions the baps have obviously been defrosted and then microwaved so not really a fresh roll. A bacon bap is now £3.30 which is a lot smaller than the baguettes they used to do at £2.50. To be fair the staff who work there are extremely polite and efficient, it’s not their fault the owner has decided to increase costs. A cup of normal coffee is £1.80 when most supermarket cafes offer same for £1.50 and some with free refills. We have decided to give this place a miss from now on as there is much better value in other venues in Lowestoft. The venue is nice and clean and staff work really hard. The location is pleasant so it’s a shame the costs have increased so much. I think 2 bacon baps and two coffees should not cost over £10 which it does here.
I ordered lunch for 11 people to be delivered at yesterday. The staff were very helpful and courteous, the food arrived on time and hot. Very tasty food, loads of choice, we ordered 10 different items off the menu and everyone agreed it was great. Would recommend for lunch deliveries in Lowestoft. Also great value :
Came for a birthday treat in the sun, had no french stick, the one thing they advertise all over the place. Due to covid and indoor being closed we sat outside and so didn’t get the free drink for sitting in, breakfast was poor quality, tinned tomato, not half a tomato and watery beans. Very dry bread roll. Was in a takeaway container so not presented very nicely. Don’t bother!