Bob Evans - West Chester Township

In the rule we find bob evans friendly, fast service and a pleasure too often. our last visit was less than expected. while most meals were in order, and last minute changes were accepted favorably, the waitress must be one of the days where the customer service was not on their agenda! we had a problem with one of the meal times, by the salat being more than devastated and aged to say the least. that was not necessarily her fault, but nothing was done or said until the bill came. while she has taken off the whole salat selection for free) it is as if she would not care about one or other. we still tipped them for the whole meal for their consideration. kudos to the waitress, but not the administration. looks like they could not be interested less. still faster service and they have served us enough. parking: many spots good after lunch.

Food was hot, fresh, and delicious! Service was excellent once we got seated. The greater/host, wasn't interested in having people wait! He continued to tell people it was over an hour wait and they didn't have enough staff to be more efficient! In reality, it was less than 20 minutes (if that) and Service was fast the orders (5) were all CORRECT, and everything was perfect!

Used to love bob evans. I do not go much anymore because of the one near me. Have a problem about every time I order from there. Ordered wildfire chicken salad for $12 with one small chicken tender cut up. Also ordered 2 bowls of soup but were put in cups. Was told those were the bowls but are clearly cups.

When we finally got seated there were only 3 other tables in use. There were only 2 of us and waited half hour after bring told 15 minutes. Family of 5 that was quoted 25 minutes were seated before us. Seemed to only have 1 waitress but several behind front counter. Food and the waitress were fine but won't be back due to dis organization.

Food was very under par. maybe 9 yrs ago It had a Great morning menu unfortunately the food not good at all