Fire Smoke - West Knoxville

Wonderful place and incredible staff. Joe was so helpful with suggestions. For the amount of food and presentation maybe best fine dining value in Knoxville.

Amazing take yourselves , your best clients celebrate .

Update: I typically don’t respond to generated responses but let me be clear. My experience was my experience. You responding as though this is not what happens is not cool. I only write reviews when the experience is really great or really poor. And my experience was poor. I had a direct view of the back door and trust me, no one was coming in and out with items other than their phones. They also did not wash their hands unless there is a sink outside . The staff may of followed protocol while being inspected but not last week. As for the 27 min from order to table, I won’t dispute that. What I will say is I waited an extremely long time before I was asked to place an order. I did not eat a portion of the steak. I actually bit into it and spit out the raw fat. The steak was more like 60% fat. I know what a quality ribeye is like and that was not quality. Not to mention the fact that it wasn’t even cooked as ordered. I appreciate you taking the meal off the bill considering I did not eat. I did leave there and head to Conner’s. Unfortunately I did not read the reviews until after my visit and I would suggest you read them too, as manager/owner, as my experience is consistent with others. Instead of being defensive which I get, maybe dig into the issues. The service set the tone for a bad experience but the food was just as bad if not worse. It was not busy at all but our server would only come to the table about every 25 min which sucked because my drink was horrible which is odd considering they market specialty cocktails. My steak had absolutely no taste and 90% of it was raw fat. They did offer to make me something else but I passed considering it took almost an hour to receive our food (only two of us). The slow service may be contributed to multiple staff leaving out the back door. It was a turn off seeing them go in and out the door and then directly to the kitchen or directly to the table to wait on someone without washing their hands. The Health Department would have a field day of citations here. I am now headed to Conners. Fire and Smoke. I was hoping for a better experience. The pictures and such online do not match the actual experience.

My two sons and I went on Father’s Day. I wanted to try their famous signature cobbler dessert from scratch. I hope they bring this amazing dessert, back on the menu during the holidays.

Our waitress Casey was wonderful! She made great suggestions and was so sweet! She made our 26 year anniversary special. Our food was delicious/. This place is a hidden gem!