Queens Head Pub And Food

This place is more like a crèche than a pub. The noise volume from kids and loud parents is very anti social. Just going to finish our pints and move on

After our visit to Ormskirk, we stopped by The Queens Head on Friday night. The bar staff were incredibly friendly, and the dark-haired girl in particular had excellent customer service skills. The atmosphere was lovely and welcoming, and we will definitely be returning in the future.

Worst service I 've ever seen. Heard a staff member say I F-ing hate students after we sat down. When we asked if we could sit down near another group the lady said To be honest I don 't give a F@#k . I asked for a receipt and I got the response Why? . She then later had a meltdown at another table and proceeded to swear the pub down for 5 minutes. We quickly left. There are far better pubs in Ormskirk that are cheaper and have staff with basic manners.

What to say about this place. 1. Barmaid got the wrong drink when ordered, didn’t accept card payment but clearly had the machine for it. Highly suspect only accepting cash only in this day and age. Possible front? 2. Short changed by young bar man (looked prepubescent) 3. Asked where the pool cues are, told it was £5 deposit so got a Fiver out and she decided this was the time to go collect glasses. Deposited £5 for pool cues and at no point did they mention there was No white ball, which was amazingly replaced by a black ball with loads of chalk on it. Not sure they realise the white ball is different and hence it drops into the other collection hole. 4. Asked for money back for pool, told to F@&k off by the little boy behind the bar. Overall a pretty shocking experience, I certainly won’t be going again and I would suggest you don’t go to unless you like to be spoken to like something you’ve scraped off your shoe.

Nice pub with a pool table but don't go there if you want a game of pool. I went yesterday and they had two pool cues neither of which had a tip so you couldn't play. Very poor.