Mcdonald's Restaurants

Turned up at 9.55pm as was hungry after long shift at hospital only to be turned away as they were closing early for maintenance. Website says they are open and closing at 11pm. Perhaps they should reflect that, to save my wasted trip.

Useless ordering machines that don't work, no receipt given, wrong meal given; I ordered a double quarter pounder with cheese and received a single quarter pounder with cheese. Staff not interested in putting it right. One guy called Caleb just walked away and then, eventually, the Chinese manager appeared and started to laugh at me for complaining. She did eventually sort out the problem but only after I made it clear I wasn't going away and would cause more trouble for her. Food is to the usual McDonalds standard but customer service is crap.

The experience was very good, I was served by a ginger person who was very helpful and delivered my food fast. The food was good.

I ordered from home and when it showed up they fort it would be funny to put to drinks in instead of my actual order. I am fuming then the lady on the phone said I cant do nothing about it and laughed down the phone appalling behavior. Now im left with to drinks . All I wanted was what I payed for witch was my food. I think the Witney staff need re training. I was told to ring up as I couldn't get a refund or credit so to ring and get a replacement.

Used the Mcdonalds delivery option which use UBER Eats. Twice now they have let us down. The first time, the driver was doing a multiple drop and our must have been last as the food was stone cold. Ended up throwing it away as it was inedible. This time, ordered the food and after an hour and a half wait, the app then informs us that there has been a problem and they are trying to find another driver. Phoned the help line which offered no help at all and bordered on the rude. Refund was begrudgingly given with the caveat of anything between 5 and 15 days for a refund! This certainly the last time I will be ahving anythign to do with Mcdonalds or UBER eats!