Wendy's - West Virginia

Restaurant is actually quite clean. Employees are nice. Breakfast food is excellent. I know they are under staffed so I won’t complain too much about the wait. One of the nicer Wendy’s restaurants I have been to.

The best managed fast food place we have visited in quite a while. Food was hot and restaurant was very clean.

Placed an online order. Said it would be ready at a certain time, was not ready at that time. In fact it took 20 more minutes than when they said the order would be ready. Food was cold

Terrible. Disgusting. Cold. Gross. This visit was the “deal breaker” for any and all future Wendy's visits. Terrible service — slow and inefficient. Food — cold and gross. Dealt with an upset stomach almost immediately.

Got order wrong and woman handing food out the window was so grumpy I decided to eat the wrong nuggets verses dealing with her again for and exchange to get spicy. Besides I had already pulled over to the mall and parked when I realized the nuggets weren't spicy. Food was hot, drink was right. Woman taking payments was kind. Person handling food was grouchy and short; not a people person. She needs a job in a back office where she only sees people at the time clock leaving work.