Dunkin' - Wheeling

Rating 1 star was the only way google would allow me to rate this atrocious location. I lived nearby this Dunkin’ and gave it probably 5 chances purely out of convenience but every single time I was disappointed on so many levels. #1 customer service is nonexistent and wish I could just enter my orders through a robot in the drive thru. #2 they have literally told me they ran out of all creamer dairy and non-dairy. Seems like an item you want to keep on the inventory list. #3 they presented me with this gem of a bagel “with” cream cheese. I actually drove to a grocery store and picked up cream cheese to finish the job Dunkin never started. Please, everybody do yourself a favor and drive to the gas station nearby, it will seem like paradise compared to this.

Horrible -ordered thru Grub Hub. Only received part of my order, the part I did receive was wrong. Have tried calling he store 19 times with no answer. Currently waiting for the Grub Hub driver to return with hopefully the rest of my order

The 2 Hispanic girls that were working today we’re absolutely rude! They always have a bad attitude.

I thought I got lucky in the drive thru with no wait time. But it turns out all the locals stay away from this location. The latte I ordered was rancid. It was absolutely disgusting. The espresso was awful just thinking back to it I want to throw up. I also wanted to order a frozen hot chocolate but they claimed the machine was down. There were two punk kids working. One who didn't even speak English or wearing gloves. His nails were overgrown and filthy. I called back for a refund after tasting my latte and they said they didn't know how to and to call back tomorrow when a manager was present. Stay away from this location. It is atrocious.

Wrong orders. Pathetic ability to serve.Last two orders... Plain Toasted Bagel with Cream Cheese and a Medium Black Iced Tea.First visit wasn't given the cream cheeseToday I was presented a hot coffee. Repeated my order again. She walked away and brought back another hot drink. Repeated my order again and drove away with no iced tea.Won't be back