Holiday Inn Winchester, An Ihg

We had an evening meal at the restaurant, unfortunately the food is overpriced due to the lack of quality of the produce. I had fish and chips, but the fish was bland and poor quality. Also, the chips were hard as if not cooked properly. The staff are friendly. Room was great plenty of parking. Rooms: Clean tidy amd spacious Rooms: 5 Service: 5

Massive room, food reasonable, service good Rooms: 5 Service: 5 Location: 4 Hotel highlights: Great value

Good standards from most staff. Most need at least some customer service training, a smile seems to be not known about. Sarcasm seems to be freely available without extra charge. Rooms: Heating in the room seemed to but set at cold, adjustable to **** cold. Nearby activities: Local science and planetarium are a must. Winchester 10 minutes away. Food drinks: It's was very tasty but bordering on expensive. Break fast looked good but mostly dry and tasteless. Many items of food and drink not labelled and butter nowhere to be found near the bread, toast etc. Oh, I found the butter on the other side of the food hall in the sausage and bacon section. Large quantities of flavoured tea and only 1 tea bag left of normal breakfast tea, still rather pointless trying to getting a cup of tea or coffee due to the cups being on a high shelf, out of reach of me and most others that wanted a drink. Plenty of shot-glass size glasses for the water and gravy, or was it prune juice, no labels. Noteworthy details: Lots of staff wasting time either doing nothing or not using common sense whilst doing most tasks.

Spent the night here after using a meeting room for the day. Rooms are spacious, staff are friendly and the restaurant food is very good. My only issue is with the IHG welcome amenity. I asked for the voucher as opposed to the bonus points but when I asked, at the bar, if it included a snack. I was told no, yet three weeks earlier, it had. After checking the IHG app, it confirms I should. Disappointing. Rooms: 5

Hotel highlights: Luxury, Great view, Quiet, Great value, High-tech