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Feedback gevenSonny's of Winter Haven, FL what a let down. My to go order was terrible and no one will answer the phone so I can't even tell you about it. My tea was left out of the order, the sauces were left out of the order, and the sandwich (which had a large hole in the stale bread) had no sauce on it. For 2 people my bill was over $43 and yes, that included a tip even for take out because someone had to put it together obviously I was more considerate than the staff responsible for taking care of your customers. This was a miserable fail tonight and you profited from it and won't answer the phone to discuss it shame on you.
This place has been a fragment of my memory for as long as I can remember. I've been eating here for years, but bias aside the food is good. They make some great bbq and they know how to show it. The only reason why it isn't 5 star is simply for the lack of coordination in the staff, but other than that I highly recommend this place. It's a staple of Winter Haven, even though it hasn't changed a bit, it still stands strong when it comes to food
Let me start by saying that the waitress was nice. This review is about the establishment and not her service, because she was just fine.We started with the fried pickles that were fried in last month's grease. They were drowning in grease to the point that they dripped when you picked one up.We ordered our food, which took entirely too long to get to us. When it did, she apologized because she was aware that it had, and it wasn't even hot. My wife's food was bleak and had a dollop of coleslaw on it. My pulled pork was chunked with sauce on it. I was really confused. They were not very busy and there were plenty of staff.The place seemed like it was worse for wear in the smoker section. As if they were just winging it.I was hoping that because it was a stand alone building and seemed established that it would have excellent food. I even told my wife I was excited going inside. We both left very dissatisfied and bummed.They also didn't have any crayons. They had placemats for children with sections for coloring but no crayons. The nice waitress was able to find a single crayon for my daughter.I hope that they are able to get it together as this seemed like an issue of recent decline rather than the normal.
Went back to sonnys to try the food one more time. We had the same food as before but this time the food came out good. The meat was hot and tender , the beans and potatoes were also good. We also tried the corn bread and it was hot and good. Austin The server we had could not have been better.he was one of the best I have ever had wait on us could not have been better. OVERALL A GOOD MEAL ALL AROUND.
My wife and I decided to go for a quick dinner to Sonny’s on Recker Hwy last evening. We have been to this place several times and enjoyed good food quick service and friendly staff. Tonight that all changed. After placing the order including the appetizers and inquiring about the appetizers whenever the server passed, we were told things were mixed up in the kitchen but food would come out soon. We entered the place just before 7 finally got the corn nuggets at 8 pm but by 820 no food. Since I had to go to work at 9 pm we got up told the server it was too long but then another server came with two plates of cold food. I asked for mgr to tell of my displeasure but was told mgr was in kitchen and too busy. I was given a bill for $34 dollars and two boxed up meals. We left but we paid to avoid any disturbance.I will not be back here ever! I believe I’m owed the money for the meals which I will surely not receive. I’m very disappointed in this service as I work hard for the money I grudgingly spent last night!