Miller's Ale House - Winter Park

After placing my Togo order, I arrived at the store to find it was wrong in so many ways. Apparently when you call the location instead of talking to somone at the store it goes to a call center. The person on the other line definitely didn't know the menu nor did he put in the right order. The staff at the location tried to make up for it and they deserve some recognition. A manager didn't even come out and talk to me or offer a refund either.

Food was good. I recommend the grilled salmon. Never liked their wings since its not seasoned.Service was also good. Lady went above and beyond for me.

Wendy, I think her name is, isn't communicative in getting back with me, as customer. I asked to test some sauce and she failed to get back to me to let me know that it'd take some time. Left me wondering what the hell happened! I left without giving my business and went to a better service restaurant. There was also a problem with what I ordered despite me telling her beforehand!

Having been to a few Miller’s locations, this location was decent but definitely needs improvement.Visited on a Tuesday afternoon. Not very busy at all. Few tables occupied, bar relatively busy.I went with a friend and only got one dish to share, a double Zingers mountain melt. We also both ordered sweet tea.Service with our waitress Amber was very friendly and started off quick, and we also received our drinks in only a minute or so.We tried our sweet teas only to realize that both had this off-putting smoky flavor. Not in a good way at all either, and not like any other sweet tea I’ve tasted. It was more like cigarette smoke. Very unappetizing, and honestly I’m not sure how they managed.Thankfully we exchanged our drinks for soda and they were fine then on.As for our service, after ordering our entree, we were left with around a 40 minute wait. In that wait time, although our waitress passed us on multiple occasions, not one time in this entire period did they check on us or give updates, or refill our drinks when we ran out only around 20 minutes into our lengthy wait time. Very lackluster service compared to my previous experiences with Miller’s locations where waiters would check on us every five minutes or so, not to mention our same dish would arrive in only 20 minutes at other branch locations with a restaurant three times as busy.The mountain melt itself was good overall. The fries were fresh and crispy, and the tenders were crispy too, but evidently the dish was left out to sit while we waited on our server to deliver the food. The sauce had completely soaked into the tenders and the cheese had firmed by the time we had received them, evidently proving this.Other than the service causing problems with our experience (and the fowl sweet tea problem..

We had a wonderful dining experience at this restaurant. Our service was top-notch, with quick seating and prompt orders. The prices were reasonable and the portions were satisfying. It's a bonus to have a high-quality restaurant open until 2 am in our residential area. It's surprising that in a city as developed as Orlando, there aren't more non-touristy dining options like this one on University near 436.