Pizza Hut Express - Wylie

Terrible!!! Not only did they misunderstand our order, but we had to go there and see how a guy sniffed his hands and treated the pizza... gave us a hard time to get a refund for a pizza we didn't order and leave half of our order. Don't go to this pizza place. Perfectly terrible!!!!

This pizza hat needs help! Every time I order, there's always something wrong... today, everything came clear why! I requested the delivery, but my order was canceled by the store. I tried to call NO ANSWER! I'm going to the store to see that no manger was there, the store was run by inexperienced employees who couldn't help me and the customers before me. In the hope that the office will make changes to the performance of this business.

I don't know exactly what I'm doing in this pizza bag, but I start it today and I'm here to say that I love my work, I love people, and I personally will do my best to fix this, my customers need to be happy 1. and especially without cheering I don't make a life, I can't stand people who don't take it seriously

This Pizza Hut is THE WORST AT DELIVERY. Can't deliver on time, and apparently can't answer the phone for an order to be cancelled either. They've started using DOORDASH to deliver their pizzas, which adds an extra 30-45 minutes to delivery time. What they DON'T TELL YOU is that your food is SITTING AT PIZZA HUT WAITING TO BE PICKED UP AND DELIVERED BY DOORDASH THIS WHOLE ENTIRE TIME. Worst part? Management DOES NOT CARE. They could care less if they lose you as a customer. And for what it's worth, this has happened THREE TIMES to me. Well, 3rd strike is the out. Good bye Pizza Hut. You might have the best fast food style delivery pizza, but your service, delivery, and management SUCK.

Easy enough. I ordered online and did curbside pick up. I don 't have the app so I just ordered online and then clicked the I 'm here button on my confirmation e-mail. My order was brought out within 1-2 mins. About 1/2 of cheese pizza was overdone and brown. *the hamburger tastes and looks more like sausage but when I called to talk about the cheese pizza they explained that is just the way theirs tastes. They were quick to offer a replacement for the overdone pizza.