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Feedback gevenThe personal was great. they were super nice to my dog in the back and she now loves the place. she gave her the best pup cup she had haha great staff
This location is in a Odd place the traffic in this plaza sucks..It cuts off 2 major entrances ..this line was SOOO LONG it took 1 hr. and 40 mins.for a cup of coffee thru the Drive- Thru.
They where so patient with a big order and helped me and answered all my questions. The staff is so amazing and have the Best Big B spirit! One of the staff remembers Sarah was amazing and patient with a smile.
You literally have to have a hour of time to make it through their drive through. It’s incredibly slow, and since the inside is still closed you can be sure they are doing one order at a time. Honestly, this is pre Covid too so lack of staff really can’t be it. I like Starbucks but enjoy the sandwich options at Bigby. Starbucks can see 5 cars for every 1 car Bigby can.
This is by far the worst location. It doesn’t matter if you are first in line or 5th it’s always a 10 mins or longer stop. Coffee is never consistent. They have one window person who is very rude and makes the decisions if she wants to take your coupons or not and likes to slam the window and walk away. Management does not follow up when you reach out.Do yourself a favor and make the extra trip to go to Ivanrest location or 44th and Burlingame over Byron Center. You won’t regret it.