Pizza Hut - York

I had a terrible experience at this restaurant. I ordered a pizza and ended up waiting 2 and a half hours, only to receive a cold pizza with a white crust. The manager, Michael, was very rude during my visit. Today, I went back to the store to place an order and waited at the counter for 10 minutes without anyone even acknowledging my presence. The delivery driver walked right past me without a word, and the rest of the staff just ignored me and went back to their tasks. This is by far the WORST place I have ever been to!!!

I wish I could give this place zero stars. This is the most unprofessional Pizza Hut I've ever encountered. I waited 10 minutes for my pre-ordered meal for pick-up, and not once was I acknowledged. There was no recognition of the wait time at all. I will never return.

CAUTION: This restaurant caused me food poisoning! When I tried to address the issue with management, they were extremely unprofessional and rude. Their response, claiming that no one had reported any complaints today, was simply unacceptable. I'm very disappointed and feel I wasted my money. I will never return to this establishment and will make sure to warn all my family and friends to steer clear!

The worst customer service I charged and never got my order....per manager Michael the van came to my door and allegedly called.. But I saw an unnoticed car out there and the ladies just sat her and just left I didn't know it was the driver... not ordered worse from this place...

Today I was very displeased with our experience at this Pizza Hut. Typically our food is hot, delicious, and the staff courteous and well knowledged. Today was underwhelming. Our food was freezing cold. (Put it in the oven to warm it back up at home) They could not ?find? our order in the system and it took quite awhile for them to do so. The marinara sauce for our breadsticks was straight water and had no consistency to it. Overall dissatisfied with today?s experience. ??