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Feedback gevenWe booked a table months ago for Christmas Eve specifically in the bar not the restaurant as they advertised as dog friendly. We were turned away on one of the busiest days of the year as they wouldn’t let the dog in. The women actually said “you can sit outside”. Dogs can sit anywhere outside that doesn’t make it a dog friendly venue. They were extremely rude and almost ruined our plans for the afternoon on Christmas Eve. They should remove the dog friendly signage on the driveway. Luckily we got a table at the Great Western which was fantastic food and super friendly staff go there instead!
I was very disappointed to arrive and find that they no longer have it's own vegan menu. They said vegan items are included in the main menu,however they have removed the best options they had only just a few weeks ago such as the Tofu Katsu Curry and Buffalo Cauliflower wings. The Main options are now very disappointing, vegetable fajitas or a falafel burger, decided not to bother to left without ordering, a real backwards step.
Our second stay in two years and as enjoyable as the last time. Charming hotel and staff. Not only one of the best hotels we stayed in on our 2 week trip but ALSO the best value for money- and breakfast! I left a jacket behind and they could not have been more helpful sorting its return. Quiet, peaceful and we had a great view from our window over the Aberdeen skyline. Room was too warm but set against all else, a minor point. I lived in A berdeen 15 years and ferryhill always was- and still is- a bit special.
We have been visiting the Ferryhill for 10 years. Tonight it was awful, we had booked a table in advance and given a tiny table in a corner we did get a move to be fair. The restaurant was so loud and noisy with deplorable language it was disgusting there was young children in the restaurant. When our meal came the fish had been put on top of cold reheated chips when I said to the waitress she asked if I wanted the food replated . I did not want reheated food I wanted fresh food. The toilets were also in a disgusting mess.
The Ferryhill House Hotel Google review summary 4.4 1,166 reviews 5 4 3 2 1 Reviews on other travel sites Reviews Search reviews Jill Mo (Jmo) 3/5 2 days ago on Google Come on guys (not rocket science,)and even more upsetting that not just a one off thing !!!TWICE now my son visted Ur premises and been a full time wheelchair user needs disability facilities.so please can u tell me why u have u a table of people eating right in front of the door? Beginning wonder?? Is it a money thing?? able body toliets seem fine, not everyone sitting down to a meal would be ok about getting up and down to let him have Access to this facility,very off putting and should them less fortunate be put in that position? I think not, please enlighten me because I'm struggling understand Ur logic Rachel Lind 4/5 5 days ago on Google Traditional tasty food, able to seat a fairly large party on a Friday evening with only a couple days notice. The kitchen did forget one of our meals but they gave us money off the bill as a result. Service4.0Location4.0 Maria López 2/5 2 months ago on Google Came for some drinks at the weekend as it was nice and sunny decided to sit outside. The place was busy with people ordering food and drinks. We asked a girl before we sat down if we have to go into the bar to order but she said to take a …READ MORE Trip typeCouple Service1.0Location5.0 Hotel highlightsQuiet · Kid-friendly Richard Jones 5/5 2 weeks ago on Google Room was fantastic. The duty manager was great, but I arri ed very late in the night so was happy to have a drink and go to bed, breakfast was included it was to hot in the room for me to eat so I eat outside and it was pleasant outside on the tables and quiet Trip typeHoliday · Solo Rooms5.0Service5.0Location5.0 Lauren Harper 5/5 a month ago on Google If you're looking for a tasty meal, great service and a fantastic beer garden but also something for the kids then get yourself down to the Ferryhill House Hotel. Whether it's a casual drink and lunch with friends a big family occasion or …READ MORE Rooms5.0Service5.0Location5.0 Noureem Trading 5/5 a month ago on Google We did not live in it, but we ate coffee in it and asked for cakes to be honest. The staff was very helpful, despite the crowds, hospitable, and the cup was delicious, and the coffee was excellent. I recommend it Rooms5.0Service5.0Location5.0 Jim Lunan 2/5 4 months ago on Google Stopped for lunch on way home . I had nachos to start and once again my wife stole half of them as they were excellent hot and delicious. …READ MORE Trip typeHoliday · Couple Service5.0Location5.0 Hotel highlightsQuiet Ciderman 4/5 5 months ago on Google Nice friendly check in and all staff friendly. Room had been recently modernised. Our room had a smell from the drains in the bathroom and we advised the staff who did offer us another room but as we had already unpacked and were only …READ MORE Trip typeHoliday · Couple Rooms4.0Service5.0Location5.0 Noteworthy detailsNice welcome from Agnes and the waiter Adam was a real helpful guy Stewart Tough 4/5 3 weeks ago on Google It's a great place to go and sit outside on a nice day. Apparently the food is very good, and the staff who I talked to were very nice. Can't comment on the room's. Recommended Trip typeFriends Service4.0Location4.0 Hotel highlightsQuiet S. aus S. 4/5 a month ago on Google We got a big room, bed was comfy, modern bathroom but with a bad odur and a door which squeaks. Old windows where you can feel the cold air. Food was delicious. Breakfast and dinner, both were great. £77 15–16 Sept