Cafe Treehouse - Aberdeenshire

On arrival we waited to be seated, while a staff member chatting to another staff member on the phone. Before we got shown to our seat we were told there was no hot drinks ax we sat I was going to have the pancakes with bacon only to be told no pancakes left I did it is a basic recipe I would hope the chef know how to make a batter unless it was pre packet and they have ran out, I had another look and decided on the steak sandwich and hubby had full breakfast a soda drink and water was told to help ourselves to water drink then came, a wee while later was advised there is no steak why was this not taken off the menu, we decided to head out paid £2.95 for a can of irnbru, why did they open the cafe was quiet I now know why as this is the second time we have been and they had no hot water for teas/coffees. Very disappointed

The food is good but the service is abysmal. Server was uninterested with no eye contact. Food itself was very good but seemed unwilling to clear our dishes or the tables next to us. We had intended on having a cup of tea and traybake (which looked amazing) but gave up waiting , paid our bill and left. I was there in November and remember the service being terrible then. Waitress spilt tea all over the table and didn’t wipe it up and we had to ask 3 times for cutlery. Shame because the food is very good and the shop has lovely stuff. Shop itself is worth a visit.

Good service and very polite, downside food quite expensive, steak sandwich disappointing , dogs allowed in ..why ?

This cafe/restaurant/retail outlet has everything. Great food breakfasts were amazing excellent friendly service and wide range of good and services in the shopping section. Loads of parking and a nice drive out in the country.

Visited here for the first time, and was extremely disappointed a lack of food options and literally only one cake was Gluten-Free. Staff were attentive (the gentleman server) was extremely nice, apologetic but the lack of options are for the management to deal with, the server was trying his best in a tough situation. Prior warning for example a sign would have been nice just warning customers regarding a lack of options on the menu. The cake meanwhile was nice, but still feel rather disappointed about the experience. Probably would not return in near future, considering the situation. Service: 8/10 Food: 6/10 (just for the cake) considering options (1/10) Experience: 4/10 Would Revisit? Not in near future