Ross's Coffee Shop Takeaway

Walked in group of 8 ok it was busy at the time so there was a little wait for the table. Sat down and ordered at the till to then wait 25-30 mins for our food. I understand when your busy it can be a bit of a wait but when a table of 5 and a table of 4 come in after us order and get their food before us is unacceptable. Then i find a hair in my COLD chips litterally just out of the fryer apparently. NOT ON! said to the staff No refund No appology but asked if i would want more ehh NO THANKS...also the garbage outside is disgusting dog poop bags at the front door of your cafe... very hygenic indeed ... i will not be back to this place!!!

Visiting the head office cafe’ was absolutely a great experience. Everyone has a smile and great welcome. Anne, Maggie and Jennifer were absolutely great. Looked after us so well Love the Chicken Pie and actually the whole meal. Thank you all

We went into the restaurant on Tuesday but was very disappointed. We were told there was no salad no coleslaw but the worst no chips really !!!! I had a baked potato tuna and melted cheese needed a magnifying glass to be honest to find the tuna under cheese that was more like red glue than melted cheese . My partner had a toastie the bread was so dried out and hard he could only eat filling !! Both were served with a handful of crisps No discount was offered for trimmed down portion .if this had been our first visit we would definitely not be going back .

Poor customer service in cafe at lunchtime. No assistant to serve out soup in cafe/coffee shop yet the one on the till taking 2 customers who just bypassed the queue coming from the other direction to order food! at the till! You shouldn’t have to wait in excess of 5 minutes to get served!

I was on my way from Tain to Dunnottar Castle and really wanted a pie. We took a ten minute detour off the main highway and had a fantastic pie, well three pies and a sausage roll. The service was brilliant and we could eat in, have tea and coffee. They had great facilities and the pies are outstanding. If you're a pie lover like me and in Scotland, drop by this place. Five stars.