KFC - Ajax

Was looking for a quick place to grab lunch so rolled through the drive thru at KFC.

Ordered a 10 peice Original bucket and all the thighs were smaller than the drum sticks! The waiter explained that KFC is now cutting their thighs in half!

I tried calling three times to place an order totalling around $75, but was unable to do so. I hoped that different person would answer each time, but unfortunately the lady who answered spoke very quietly and had limited English skills, making it difficult to communicate and place my order. It was frustrating to encounter this barrier when trying to order from the restaurant.

KFC warehouse on 15 Westney Heights Kingston Street is the worst place to order. Nobody picks up the phone! I called the customer service line today, talking to someone who said his name was Randall!! He's the worst customer service ever.... In the past, I should be refunded my money for an order that was placed and never got a refund. Randall said he works for KFC customer service and does not care how I feel as a customer! I should take this with the shop manager!! He was very rude and irresistible!! Worst chicken! Bad service in 30 years of my life!!

I ordered 18 pieces of chicken tenders and received small pieces of chicken, predominantly dark meat wings and drumsticks. I also only received 2 small portions of potato salad instead of the large bowl I was expecting. Additionally, I received half a box of cold fries with no seasoning or napkins included. I placed my order online, which stated it would be ready in 30 minutes, but I ended up waiting 23 minutes in the store before calling to inquire about my order. Overall, I was incredibly dissatisfied with the service.