Muggswigz Coffee Tea Co. - Akron

I'm so glad I found this coffee shop chain. I tried this chain for the first time yesterday at a different Akron location and was shockingly surprised. Today I'm trying a different location over by portage Lakes. The presentation of the espresso macchiato was not as good at this location, but the flavor was spot on. My espresso macchiato was smooth and delicious. They make 95% of their simple syrups In House. The staff here was equally as friendly, knowledgeable, and engaging. A lovely place to visit and get a cup of coffee or espresso. They use a medium Italian roast. I thought I always loved French roast was my favorite but this Italian roast is amazing. They carry fresh baked goods, including bread loaves that they make from scratch here. Everything in the store is made from scratch. I love that. They have a few gluten-free items too. Parking is easy they have a private parking lot and they have one space right in front of their store for to go Guests. The only thing I didn't like about this coffee shop is that they serve there to go coffee and Styrofoam yuck. I feel like that just ruins my coffee totally. I prefer to drink out of paper cups. Since I purchased an espresso macchiato and it's very small. I just got it in a nice regular tiny mug, and enjoyed it there and their great atmosphere. I would definitely come back. Dietary restrictions: They do offer a couple of gluten-free items. Parking: Plenty of parking and the coffee shop has one space right in the front of its door reserved for to go guests. Wheelchair accessibility: There is no wheelchair accessibility. There is one step up and many things on the skinny sidewalk. No automatic door. Getting in and out of this facility would be quite difficult for someone with a wheelchair or even a walker unless they can go up one step.

Two days in a row the expresso machine was not ready. Two days ago my coffee was served cold. The second day the machine was not ready. It was warmed in the microwave but came out bad. Not the only time it's happened. If you open at 7, the machine should be ready to go. You just lost a long time customer

Coffee is always made quick and perfectly, and servers are always so friendly and one even let me charge my phone with her cord, love the atmosphere

The store was very slow when I got there, but that doesn't mean it's always slow. It was very nice and though I didn't have any pastries, there were plenty of them there. The young lady who served us was very polite and very nice.

I have been coming here for awhile now. Starbucks is good but it has been tasting watered down recently so I’ve been sticking to this place before work everyday and the baristas here are so sweet and a delight to speak with in the mornings!! Great coffee and great service. Couldn’t ask for more ?