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Feedback gevenToday stopped and only 8 of them were marked, some of them are clearly wrong. it tried to ask for the special in the window, but no one knew what it was. I just wanted to try to get a taste, but the person behind the theke didn't know the smells because he came when she was already on camp. he was still a nice guy, but it was disappointing. we had problems with them to know what taste directions they have the last paintings we have gone. great place to go if you want to play ice cream roulette.
I ordered a cake five days ago online and went to pick it up. I called the phone number on the website and wasn't in service. So I didn't have to call her. after ten minutes waiting time, they told me that the cake was in another place and I had to drive there to pick him up. I had no communication from them and had to change my plans to get a cake. I called the second location no less than 10 times and her phone mailbox was full. I am extremely frustrated with the lack of ability to communicate via phone or e-mail with both of these facilities and they do not know that my cake was located at a completely different place from where I ordered it. now I'm going all the way through the city, hoping that the cake is over there, without being able to really confirm! update: after driving through the city my cake was not there. a nice gesture, I suppose, but since they had just called it, I would have been helpful to communicate. overall, this experience was extremely frustrating and a simple call or email on its part would have been appreciated.
The customer service was terrible. I and my children went in and the dame worked was annoying, she had to work, she did not welcome us, my children ignored when they asked for ice cream, and gave nothing but dirty look and went back to ignore our annoyance. a young man helped us to happiness. I didn't get his name, but he was very helpful and friendly. he was a great worker. You can say that the place just ran for him.
A hot albuquerque summerday went here for something icy. I went in, the load was dirty and in serious, there was hardly any ice! the server said: I'm sorry, we don't have an ice. manager has quit. I looked at all the empty tubs in the dirty freezer case and thought. .hmm, maybe I scored a ball.
Went to get the kids and I some ice-cream, we went through the drive through. Ordered one and the man very rudely said is that all? No it 's not let me finish my order. Then they had no chocolate fudge, Pralines and cream or regular chocolate ice cream.. How do you have NO chocolate ice cream? went to a different Baskin and they have everything and were not rude like the people at this store.
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