D'ana - Alcoi

6 tables occupied and unfortunately they could bring everyone food but had no time to clean my table of 6 glasses, take a drink order or give more attention then “I’ll be right there” … left after 10 minutes and found a place more organized.

The waitress was very confused and slow. She took forever to take our orders, and brought our food separately so we had to wait and meanwhile our food got cold. Beware of hidden allergens. Make sure to ask. (There was cream in the gazpacho! Food was nothing special.

It's a good place to have lunch with competitive prices and tasty food, also the waiters are very friendly and polite.

We had dinner there last Saturday, we arrived at them and they did not serve us until the but the wait was made a threat thanks to the conversation with the waitress (very sympathetic, especially the blonde). the manager disappointed us as we asked for vegan menu in advance, told us that if it would serve us and when we arrived there he told us no. Luckily on weekends we are flexible and we could eat some dish with cheese. The stars I've put are for the laughter we've thrown at the waitress!

This country with a generalized complaint that the hospitality industry has suffered with the pandemic and you ask for a table in a corner for a single person when there is hardly any traffic and at a reasonable hour and they tell you they can't attend to you. I can't understand if it's actually the covid that causes the damage or is the lack of professionalism.