Friendly's in Tannersville - Allentown

Friendly staff and not crowded on memorial day Monday. All food was delicious and so was the ice cream. I wish there was a friendly's closer to me! Loved the brownie sundae.

Went last night around 9. Service was very slow!! I believe there were only 4 other groups of people there. Had to go find the waitress several times to remind her we didn't get drinks or ice cream. She did apologize and I'll give her some credit, it was late. But we found this friendly's to be like most. Just takes a long time!! Our meals were ready in fairly decent time. Just not much contact with server.

This was my 2nd visit with my daughter in less then 2 months. This visit was the same as the first. Service was S-L-O-W. Business was S-L-O-W. 15 minutes for a soda (after being reminded it hadn’t arrived) and nearly 30 minutes for an already melted sundae for my daughter. Absolutely ridiculous. There will NOT be a 3rd visit. If you visit, be sure to bring extra patience.

Before I start my review, a comment to other customers, cut these guys some slack, they're understaffed and still absolutely killing it, unless you've worked in customer service and have dealt with severe understaffing, please try to be more understanding and considerate. They are people too. The only Friendly's I'll come to.The staff is always so friendly and welcoming. Even when dealing with being severely understaffed, they keep a smile on their faces and do their best.I truly hope that their hard work and constant excellence in customer service is being recognized and rewarded. They deserve it!My boyfriend and I came here today and they only had one server, Anastasia, she was wonderful, despite being the only server. She was so pleasant. The hostess was awesome too. This place has a truly amazing team on hand. We kept seeing the hostess and kitchen crew come up front to help buss tables and help the server, awesome team work!We'll definitely be back. I hope they end up getting more staff for their own sake and sanity.

I did NOT get my food after waiting for about 20 minutes. As soon as me and my party left they said Did you not serve them? I understand this building was understaffed but that gives them NO RIGHT to not serve us.