Romano's Macaroni Grill Windward Parkway

We were seated just u set the a/c and speaker . Had a reservation for small (4 ppl) mwntined bday for 15th years old. We’re not offered to change spot afte we complain that is too cold and also we mentioned they girl have a birthday other than offering us desert to purchase nothing else not even A happy bday wishes

We looked around for a nice place for Christmas Day dinner. Hadn’t been to Macaroni grill in a while, but remember really liking the food. I know most places are working on a short crew on Christmas Day, so we went pre-loaded with patience and gratitude for the folks would choose to work a shift on a holiday. Our servers were wonderful. It just took ages to get anything, even water and butter. Even when we asked a passing server and they said, “I’ll be right back with that,” it either didn’t happen or took fifteen minutes and two more requests from other passers by. The food was outstanding, but it took forever to get our entrees. My mom’s entree took forever and ten minutes. And they never got around to our wine. (But they didn’t charge us for it either, so... We really enjoyed the food when it finally came and overall had a nice time. And we left a nice Christmas tip for our server anyway.

The food was good but not amazing. Service was good considering it was Christmas Day and short staffed.

It was clear that this restaurant was under staffed on Christmas Day. There were many many tables around us that were not cleaned.

We had a reservation for 8pm on Christmas Eve. We arrived at 7:43. The hostess role us it would be a 45 minute wait. Isn’t the point of having a reservation so that you don’t have to wait 45 minutes? Ended up going to another restaurant down the street and had a much better experience even without a reservation.