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Feedback gevenWife and I went to Viejas Casino and hotel for my birthday. We arrived on a Saturday and stayed overnight. In a time when Vegas continually is increasing their table minimums, Viejas had $10 BJ Saturday morning and afternoon and opened a couple $5 tables in the evening. One table next to the table I was playing at was raised to $25 late afternoon and was empty; but, when I next looked over, it was full and was back to a $10 table (Vegas will never lower a table, they would rather it be empty). When I registered for my players card, they gave me a birthday pin that I was to wear through the stay. Every Veijas employee, dealers, servers, guest services, etc, ALWAYS wished me a happy birthday when they saw me. Dealers were very friendly and chatted with all the player regulars or not. The only slightly negative was slow service at the steakhouse; but, when we were asked if server had come to our table (after about 10 to 15 minutes) and we said no, the manager soon showed up and said he would find out why the delay. Throughout the remainder of the meal the staff continually checked on us. At the end, the manager stopped by and chatted. When asked, he told us that the they had not expected the large volume of customers for the evening. He said it was same as if there were a concert (and there was not). Also, hotel rooms being limited in number, are not cheap. All in all, I HIGHLY recommend Veijas Casino and Hotel.
We enjoyed a quick bite at Baron Long Bar Grill, after some fun times in the casino. We began with drinks, a Diet Pepsi for me, and an Iced Tea for my partner. I wasn't that hungry so just went for the Chicken Tortilla Soup. As for my partner, he began with the Chicken Tortilla Soup and the Baron Salad. Following that, he had The Baron Pizza. We had great service, beginning with being seated at a great table. We had made earlier reservations and had asked for a great booth, and we got a great booth!!!
Ok stayed this weekend and the majority of the hotel is under construction and only 1 and 2 floors are available. The pool was closed and everything looked under construction. The rooms was old and furniture had stains but the price was ridiculous. The website never noted or sent any email/ text saying it was under construction because I would have not booked a 300 dollar room. I will say majority of the staff was very friendly and helpful which is why I gave it 2 starts. Great customer service at the hotel. Which made up for the actual hotel. Also the restaurants had great customer service which made it better. Horrible customer service at the grab and go store, the ladies didn't seem to want to be at work so it made any exchange awkward. We went Sunday at 8am and they need more training. I would wait or check before booking to ensure they are done with construction.
What a blast!!! Roulette was so much fun!! Games are cheap the dealers are so rad!!! The place is absolutely stunning it's so clean! Drinks are mad expensive tho! Overall, definitely 10/10 recommend!! There was a spot inside the casino with some great tacos and burgers! The appetizers were delicious!!
When you plying table game pls watch out the dealers they don't know how to count. And the worst customer service in San Diego county